Customer Reviews:
 Worst expensive software and irresponsible technical support August 19, 2003
31 out of 32 found this review helpful
I bought a Magellan Meridian Color recently, its basemap is fairly accurate but only have major freeways and roadways. So I check on their website and bought the MapSend Streets and Destinations for USA, along with SD memory.
After load up the SF BayArea region, I found streets and POI are off by a few hundred feet in most area, so it's totally useless and defeat the purpose to have detail map. I wrote an email to Magellan technical support, and here is the reply:
"Hi!We are currently evaluating different mapping data sources for near future updates. Our current plan is to provide map database updates over the course of next year. We are also working on a program that will allow current owners to obtain the update at a reduced cost. Thank You." If the map inaccuracies are up to a few hundred feet is a known problem, they should provide any of the following: 1. refund the buyers who find it's useless
2. publish the data, so people know there is such a problem 3. provide a free upgrade to the accurate map I felt like being cheated by a well known vendor with such poor quality software. Shame on the MapSend S&D USA software product!
 Wishing for a newer version July 26, 2003
10 out of 10 found this review helpful
I too bought the MapSend Streets for help in traveling. The item is hoplessly out of date. Streets that have been here for 7 years or more are not listed on the disk. I would hope they would provide an update but so far have not seen one. Other than being out of date, it does work fine, easy to use, but how dependable is it if it is that out of date?
Worst software ever May 4, 2003
12 out of 14 found this review helpful
This is the worst purchase I have ever made. I loaded the software into my Magellan for 4 areas for a recent trip, Hawaii (my home), Texas, Miami and San Juan. We drove all over during the trip & hiked various places. The maps are not just a 'little' off (50-100 feet I might have lived with), they are WAY WAY off in many areas. Miami down to Key west we were in the water the whole time, in Hawaii it is completely useless for any road, even the MAJOR Freeways.Everybody laughs when I show them the tracking, I've calibrated many times and gone to known points of reference. The freaking basemap is more accurate!! Save your money and look for something else. I will definitely think twice about any map software from Magellan, I was expecting it to be off some due to the underlying cheaper database, but it is completely useless in the 4 major areas I tested it (Virginia too). Just my experience.
 Mapsend Streets Gold is Very Good March 16, 2003
2 out of 4 found this review helpful
I debated back and forth on this as many reviews were negative. I am glad I ordered it and like the POI's, most of the time it is right on the money for location. It is fun to drive around and see different POI pop up on places I have past for years with out notice. Magellan could provide a more extensive review on their products.( Restraunts, Hotels, etc. have phone #'s, address, point to GOTO and you are there)
Out of Date Mapping Software March 12, 2003
2 out of 2 found this review helpful
Having used the Mapsend software though out the western U.S. I found that, if where you're going has been there for a least 10 years Magellan Mapsend Streets Gold will get you there otherwise get a map. It's hard to believe Magellan can make such a good GPS and support it with such a poor software package.
|
